We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal detail whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies on your computer. However, in a few cases some of our website features many not function as a result.
Use of your information
We use the information that we collect from you to provide our services with you e.g. text reminders for appointments, email booking confirmations. In addition to this we may use the information to one or more of the following purposes.
To provide information to you that you request from us relating to our products and services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services goods, products and pricing.
If you have personally purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where such consent has been provided it can be withdrawn by you at any time.
Collection of information
The following information is only collected upon completion of the contact form:
Storing your personal data
In operating our website, it may become necessary to transfer data that we collect from you for contact, processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our upmost to ensure that all reasonable steps are taken to make sure your data is stored securely.
How do we protect your data?
Your data is held securely on our secure database, all access is password protected. The database is only accessible by staff.
Do we share your data?
We will NOT sell your data to third parties.
Your rights and preferences
We may contact you by post, telephone, text, email or other electronic means depending on your previous consent.
Data protection information provider/clinic obligations
We are required by law to:
Protected Health Information
Protected health information is defined by GDPR as individually identifiable health information; it can be verbal, written or electronic.
How we may use and disclose health information:
The following describes the ways we may use and disclose health information that identifies you (“Health Information”). Except for the purposes described below, we will use and disclose Health Information only with your written permission. You may revoke such permission at any time by contacting us.
Third Party websites
Access to information
In accordance with the General Data Protection Regulation 2018 you have the right to access any information that we hold relating to you. Please contact us email@example.com to do this.
You have the right to lodge a complaint. Please address your complaint in writing to firstname.lastname@example.org. Your complaint will be acknowledged within 48hrs and a written response within 2 weeks.
How to contact us
By email: email@example.com
By telephone: 01725 511799 or 07530 625 700